Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: April 27, 2025

This Privacy Policy describes how LaunchTrail Web Solutions collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Project requirements and business information
  • Payment information (processed securely through third-party providers)
  • Communication preferences
  • Feedback and testimonials

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral sources
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and improve our services
  • Communicate with you about projects and services
  • Process payments and maintain records
  • Send newsletters and marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted service providers who assist us in:

  • Payment processing
  • Email marketing services
  • Analytics and website optimization
  • Cloud storage and hosting

3.2 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

5. Cookies and Tracking

5.1 Cookies

We use cookies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content
  • Improve website functionality

5.2 Analytics

We use Google Analytics to understand how visitors use our site. This helps us improve our services and user experience.

5.3 Cookie Control

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at info@launchtrail.com. We will respond to your request within 7 days.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Project files and communications are typically retained for 3 years after project completion for support purposes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or sending an email notification.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@launchtrail.com

Phone: +91 9876543210

Address: 123 Building, New Delhi, India, 100101